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privacy-policy en

PRIVACY POLICY

Privacy matters.
Handle it with care.

fulcrum8 handles personal information appropriately and only for necessary purposes.

OUR POLICY

How we handle information

fulcrum8 Co., Ltd. (“we”, “us” or “our”) handles personal information and other information collected through this website in accordance with the following policy.

01

Information we collect

We may collect the following information through this website.

Information submitted through inquiries

  • Name
  • Company name
  • Email address
  • Telephone number
  • Details of the inquiry
  • Other information voluntarily provided by the user

In addition, technical information such as IP address, browser information, access date and time, and other access-related information may be recorded by our server or external services used on this website.

02

Purpose of use

We use the information we collect for the following purposes.

  • Responding to inquiries
  • Handling consultations, quotations and requests
  • Providing necessary business communications
  • Providing and improving our services
  • Preventing unauthorized use, abuse and spam
  • Maintaining the security and operation of this website
  • Responding to legal and regulatory requirements

We do not use collected information for purposes unrelated to those stated above.

03

Disclosure to third parties

We do not provide personal information to third parties without the individual’s consent, except in the following cases.

  • When required by law
  • When we receive a lawful request from a court, police department or other public authority
  • When necessary to protect a person’s life, body or property
  • When handling is entrusted to a service provider within the scope necessary for our business operations and under appropriate management

04

Management of personal information

We take reasonable and appropriate security measures to help prevent unauthorized access, loss, leakage, alteration and other risks involving personal information.

However, due to the nature of internet communications and information systems, we cannot guarantee that all risks can be completely eliminated.

05

Storage of information

Information submitted through our contact forms may be stored in this website’s management system for the purpose of responding to inquiries, maintaining business records and other necessary purposes.

When such information is no longer required, we make reasonable efforts to delete or dispose of it appropriately, except where retention is required by law or for legitimate business purposes.

06

Cookies and similar technologies

This website may use cookies and similar technologies for website functionality, security, spam prevention and the display of external services.

Users may restrict or disable cookies through their browser settings.

However, doing so may prevent some features of this website from functioning properly.

07

Spam prevention

Our contact forms use spam detection services to prevent unwanted submissions and unauthorized use.

Some information submitted through the forms may be transmitted to external services to the extent necessary for spam detection.

Information handled by such external services is subject to the privacy policies and terms established by the respective service providers.

08

Google Maps

This website uses Google Maps to provide location and access information.

When Google Maps is displayed or used, Google may collect cookies, IP addresses, device information and other data.

Such information is handled in accordance with Google’s privacy policy and terms of service.

We do not control the handling of information, service content, specification changes or outages of Google or other external services.

09

External websites and services

This website may contain links to external websites or services.

The handling of personal information, content and security of linked websites or services are governed by the policies of their respective operators and are outside our control.

10

Disclosure, correction and deletion

If an individual requests disclosure, correction, suspension of use or deletion of personal information held by us, we will respond within a reasonable scope after confirming the identity of the requester, except where we are unable to do so due to legal or other legitimate reasons.

11

Changes to this policy

We may revise this Privacy Policy in response to changes in laws, website functionality, external services or other circumstances.

The revised policy will become effective when published on this website.

12

Contact

For inquiries regarding this Privacy Policy or our handling of personal information, please contact us at the following address.

fulcrum8 Co., Ltd.
E-mail: contact@fulcrum8.net

Established: August 30, 2026